If you aren’t sure how to ask for help with software, try first asking ChatGPT or another AI chatbot to help figure out what’s going wrong. It has infinite time to help, and won’t mind if the problem turned out to be a random browser plug-in that was misbehaving.
It often suggests trying things you might not have thought of.
I use it myself esp as often is the case there’s no one who can or is willing to work for me for free. I’m already playing it $20 per month, and for that I get as much time as it takes.
Really good for organizing your approach to a problem.