I believe it is. When people say my software thinks like they do, what's really happening is the software has gotten out of their way, they've incorporated the way it works into the base of their spine, so they can remain in the world they're writing about, and forget that they're using a piece of software. They perceive that as the software thinking like they do, which is fine -- it's the goal. But it's quite possible they have a totally different experience that takes them out of their suspension of disbelief by not working the way they expect, the same way it did the last 100 times, or it failes to open a file, or whatever might cause them to leave their own world and have to deal with the one I, and generations of software developers, have created, which can (as I know) be excruciating, humiliating, and whatever else you may feel.